Thank you for shopping at ycloth.

If you are not entirely satisfied with your purchase, we're here to help.

Exchange or Return for a Refund

The products can be returned within 30 days after they have been received. A new product may be exchanged for another product or returned for a refund.

Thank you for shopping at ycloth.

If you are not entirely satisfied with your purchase, we're here to help.

Exchange or Return for a Refund

You have 28 calendar days from receipt to claim a full refund. Outside of this period, we will be unable to process a full refund to you. Should you wish to receive the items back, you will be liable for the returns postage costs to your default delivery address.

To be eligible, please make sure that.

-The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

To return the products, please submit items change request to customer service via ycloth@outlook.com

Most returns are processed within 5 business days after we receive your package.

We’ll issue the refund to your wallet in amount of few days if we are not otherwise informed to refund to your payment account in advance. Wallet balance can be used on your next purchase or be withdrawn to your payment account. Once your refund has been issued, you will receive a confirmation email.

Order Cancellation

We offer full refund if the order is cancelled;

You should submit an order cancellation request to our customer service via ycloth@outlook.com or live chat on website once you decide to cancel the order.

We will NOT accept order cancellation request if the orders have been shipped.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-15 business days.

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ycloth@outlook.com

If you have any questions, please send an email to:ycloth@outlook.com

Telephone: 86-13571896179